Privacy Policy
Miyard ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website miyard.com (the "Site") or make a purchase from us.
Please read this privacy policy carefully. By using our Site, you consent to the practices described in this policy. If you do not agree with the practices described herein, please do not use the Site.
2. Information We Collect
We collect several types of information from and about users of our Site:
a. Personal Information You Provide:
Identifiers: Name, shipping address, email address, and phone number.
Commercial Information: Records of products purchased.
Payment Information: Credit/debit card numbers and other payment details. This information is processed directly by our secure payment processors (e.g., Stripe, PayPal) and is not stored on our servers.
Customer Communications: Any correspondence you send to us (e.g., customer support inquiries, feedback).
b. Information Collected Automatically:
Technical Data: Your IP address, browser type, operating system, and device information.
Usage Data: Information about how you interact with our Site, such as the pages you visit, the links you click, and the items you view. We collect this through cookies, log files, and similar technologies.
3. How We Use Your Information
We use the information we collect for the following business purposes:
To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
To Communicate With You: To respond to your inquiries, provide customer support, and send you non-marketing administrative messages (e.g., service updates).
With Your Consent: To send you marketing and promotional communications about our new products, special offers, and other updates we think you will find valuable. You can opt-out at any time.
To Improve Our Site: To analyze how customers use the Site, troubleshoot technical problems, and improve our products and services.
For Security and Fraud Prevention: To protect our Site and our business from fraud and unauthorized activities.
4.Performance of a Contract: To fulfill the order you place with us.
Legitimate Interest: To operate our business and improve our services (e.g., website analytics, security).
Consent: Where we have asked for and you have given clear consent (e.g., for marketing emails). You can withdraw your consent at any time.
5. How We Share Your Information
We share your Personal Information with third parties to help us use it for the purposes described above:
Service Providers: We share information with companies that provide services on our behalf, such as:
Payment Processing: Stripe, PayPal.
Shipping and Fulfillment: Postal and courier services (e.g., USPS, DHL, FedEx).
Website Hosting and Analytics: Service providers like Shopify, Google Analytics.
Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights or the rights of others.
Business Transfers: In connection with a merger, sale of company assets, or acquisition of all or a portion of our business by another company.
We do not sell your personal information to third parties.
6. Cookies and Tracking Technologies
Our Site uses "cookies" (small data files stored on your device) to enhance your experience, analyze site traffic, and personalize content. We use the following types of cookies:
Strictly Necessary: Essential for the Site to function (e.g., shopping cart).
Performance/Analytical: Help us understand how visitors use our Site (e.g., Google Analytics).
Functional: Allow the Site to remember choices you make.
Targeting/Advertising: Used to deliver ads relevant to you.
You can control cookies through your browser settings. Please note that blocking certain cookies may impact your experience on our Site.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: The right to request copies of the personal data we hold about you.
Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, under certain conditions.
Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email.
To exercise any of these rights, please contact us at miyard01@outlook.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill your order, comply with legal obligations (such as tax and accounting laws), resolve disputes, and enforce our agreements.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Children's Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a new "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at miyard01@outlook.com.